Join the team that offers your more
13SICK, National Home Doctor Service is Australia’s largest network of home visiting doctors. This year, our team of over 800 Doctors will visit more than 1 million patients at home and in aged care residences. Along with caring for patients in need, our Doctors support the family GP and help reduce pressure on the hospital system.
Valuable clinical experience
Working with National Home Doctor Service will hone your skills in urgent care medicine. You'll be helping some of the most vulnerable patients in our society, with our bulk-billed service accessible to everyone.
Our Doctors are passionate about providing the highest quality care in the after hours, for acute, episodic illness and injury. The majority of our patients are either the very young, or the elderly, with the Home Doctor filling an important ‘gap’ between the GP and the hospital ED department.
Best practice in urgent care medicine
Urgent care medicine offers a diverse range of clinical presentations, giving our Doctors unique and valuable experience. Many of our Doctors say this is what they like best about working in the after hours – the interesting and action-oriented practice, working on the ‘front line’ in primary health care.
National Home Doctor Service invests heavily in the best technology, equipment and support to make your time on the road as efficient and productive as possible. Our Doctor liaison, IT systems and Operations team support our Doctors in the operational side, while our Clinical Advisory Group and locally-based Medical Directors give constant support about clinical matters.
A stringent triage protocol is designed to eliminate requests for routine care or unnecessary callouts.
One of the benefits of working with National Home Doctor Service is the excellent income you can earn while still having time during the day for study, family or other commitments. The scale of our operation, and our IT systems, mean you are able to see more patients each shift, with less driving in between. Our recommended use of a driver or ‘chaperone’ makes your job even easier.
Our income model rewards and recognises your commitment with an incremental system, which means for every additional session you work, you earn more in all your sessions.
Autonomy and flexibility
For many National Home Doctors, it is the flexibility and independence of medical deputising that makes it such an appealing career option. There are many pathways to choose within the service, from visiting a few patients on your way home from your other job, to making it a full time career and becoming a Medical Director. Some Doctors appreciate the freedom from being tied to a desk, while others can combine being a National Home Doctor with looking after a young family.
National Home Doctor Service has a reputation for quality care built over 30 years. We are accredited to RACGP standards with AGPAL and GPA. Our distinguished Clinical Advisory Group (CAG), made up of Medical Directors from around the country, oversees our clinical governance. The CAG is responsible for setting all clinical policies and reviewing all operational procedures. The group also advises the Board and management and offers valuable advice and mentoring to our team of Doctors.
As a National Home Doctor you’ll be working with a world-class organisation that does everything possible to give our Doctors the best support. This includes a Continuous Professional Development program tailored and customised for you, with a curriculum that invests in your professional development – not just clinically but personally.
Our service is creating career paths for Doctors who want to specialise in urgent care medicine, with the opportunity for further study, invitations to join our Doctor Leadership Group, and become a Senior Doctor or Medical Director.
Feedback from patients
An important feature of our service is the feedback we seek from patients after every visit. This feedback helps inform our CPD sessions and all our systems and procedures. It allows us to continually improve the quality of our service, and enables our Doctors to develop their clinical and professional practice.
The vast majority of feedback we receive is overwhelmingly positive. Time and time again patients write to say how grateful they are, and how wonderful the Doctor was. This proves to us we are meeting a real need in the community, and provides a great deal of job satisfaction, not only to our team of Doctors but to everyone at National Home Doctor Service.
Our Doctors play a critical role
Medical deputising services are becoming increasingly important in the medical landscape in Australia. This is due to Government initiatives to improve options for patients in the after hours and reduce pressure on ED departments.
Reduce pressure on the hospital system
Those of you who have worked in hospital EDs will know the unnecessary burden placed on ED staff by low acuity presentations. It is much better for the patients and the system that these urgent but not critical cases are seen at home, rather than have patients sit for hours in the hospital waiting room, often in discomfort or pain. Our patient research shows that without the service National Home Doctor provides, more than 40% of our patients would have gone to the ED.
Supporting GPs after hours
National Home Doctor Service works closely with the family GP to provide medical services when Practices are closed. With every home visit, a patient report is filed and sent to the patient’s nominated GP the following day, ensuring continuity of care. GPs can also file ‘special patient instructions’ with us, giving our Doctors treatment guidelines to follow for particular patients.