Need to contact us?

Patient bookings

To request a booking for an after hours doctor home visit, call 13SICK (that's 13 7425).
Our call centre is open from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays. Our Doctors are on the road from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays.

General enquiries

For general enquiries, please contact National Home Doctor Service in your state or email us at info@homedoctor.com.au

New South Wales
Phone: 02 9424 7997


     Victoria
Phone: 03 9429 5677


Brisbane
Phone: 07 3831 9999


  Gold Coast
Phone: 07 5531 1224


Adelaide
Phone: 08 8130 3324


  Canberra
Phone: 02 6126 5306


Perth
Phone: 08 6220 7100 
   

 

After Hours Plus

For all queries regarding After Hours Plus, including changes or updates to member details (including payments) please email the After Hours Plus customer service team, or call them on 13SICK (that's 13 7425) during business hours, Mon-Fri. 

Feedback

At 13SICK we strive to provide patients and GPs with the very best after hours medical care. We have systems in place to ensure that any concerns, suggestions or complaints are given serious and prompt attention. Patients are encouraged to provide feedback via email to feedback@homedoctor.com.au or in writing to:

The Medical Director
13SICK, National Home Doctor Service
Level 4, 29-57 Christie St
St Leonards NSW